All case studies

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Design can help organisations from businesses to schools transform what they do. Read our collection of stories of design in action.

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Organisation Problem Response Result

Design to overcome a downturn

Science and technology

Published 23 December 2008

Knowing how to maintain competitive advantage in challenging economic times is difficult

Design has always been used to combat challenging economic times

Design can do many things for businesses including: delivering a professional image, bringing in new customers and changing buying habits

Design for public services

Published 23 April 2008

Public services don't always keep the users in mind

Design tools can get to the bottom of what people really want

Happier patients, healthier people, more innovative procurement

Better business by design

Professional services

Published 17 April 2008

What's the point in businesses spending on design?

Design tools like brainstorming, prototyping and user-testing can make products and services more saleable

Product, graphic, brand or service designs make businesses more effective and profitable

Finding a designer

Published 26 June 2008

Ever wondered how to make your packs stand out on shelf or your website work better?

You need a designer who understands your company values and aspirations, but you don't know how to find one

We share some practical advice on how to find and work with a designer

A designer working with a client

Design Out Crime case studies

Published 12 May 2008

Hot products like mobile phones, bikes and MP3 players are easy targets for criminals

Design and businesses have worked together to produce innovative places, products and services that are anti-crime

Opportunities for theft, violence or vandalism are removed, creating safer communities and commercial opportunities

Velib designing out crime

Vitsoe

Industrial and manufacturing

Published 20 November 2006

How to keep a company at the top of its game when product throughput is deliberately slow

Capitalise on your strengths and back them up across the board

Vitsoe builds on its great reputation

Dott 07: Eco Design Challenge

Published 15 July 2009

How can young people concerned about the environment take practical action to improve their immediate surroundings?

Year 8 students were trained as sustainability experts and got the tools to discover the size of their school’s carbon footprint and how to reduce it.

16,000 students from across the North East calculated the carbon footprint of their school and five schools were shortlisted for having exceptional ideas.

Aklam Grange School's submission to Eco Design Challenge

Nusa Kitchen

Retail

Published 12 March 2008

Soup sales tailed off during the Christmas season at London based manufacturer and retailer Nusa Kitchen

A new design for its soup pots focused on the home made, natural goodness of the company's food

Knitted soup sleeves became collectors items and Nusa Kitchen sold 25% more soup

Nusa Kitchen developed a special edition range of soup sleeves

Unpackaged

Transport and distribution

Published 12 February 2009

We use packaging like it’s a never ending resource. Every person in the UK generates about 500kg of waste each year, 160kg of which is packaging waste that uses finite resources then ends up on landfill sites because not all of it can be recycled

Unpackaged, a North London social enterprise helps people use less unnecessary packaging. It worked with designers to create a local organic grocery store which helps local customers shop in a new packaging free way

60% of Unpackaged customers reuse their own packs when they return to the shop and about 1.5 tonnes of CO2 emissions are saved by the store each year compared to if it was selling the same groceries pre packed

Dott 07: Urban Farming

Published 17 July 2009

Global food systems are not sustainable. How can design help to create food within city limits?

An inner-city agricultural project involving more than 1,000 people culminated in a major public event for the local community and devised a prototype for a local, healthy and sustainable food supply chain.

Local authorities have made a firm commitment to extend and expand the project in 2008. They have launched four food co-operatives that will sell the food grown back to the community, and are developing a new local produce restaurant.

Taylor's Eye Witness

Industrial and manufacturing

Published 26 October 2006

A Sheffield-based knife manufacturer was losing out to foreign competition

Rebranding and improved product design were needed to establish new markets

Sales increased by over £800,000

New Chantry knife sharpener

Vitacress

Agriculture

Published 15 December 2006

Launch a new brand into the highly competitive packaged salad market in Portugual

UK-based design team creates a completely new look for packaged salads, enabling Vitacress to stand out on the shelf

After a £10,500 investment in design the newly launched product exceeds sales expectations by 40 percent in a year

Guinness

Industrial and manufacturing

Published 29 June 2007

Visitor centre struggles to cope with more than double the number of visitors it was originally designed for

Guinness decides to revamp the centre and employs Imagination to drive the direction of the design

The Guinness Storehouse - a complete brand experience with training centre, company archive, bars, restaurants and gallery space - is voted Ireland’s number one visitor attraction

Anglepoise

Industrial and manufacturing

Published 29 June 2007

A much-loved British heritage brand loses its way in the face of stiff global competition

Anglepoise undergoes a complete overhaul, relocates to the South East, re-establishes its precision engineering credentials and launches a new generation of luxury products

Anglepoise finds success with the premium-priced Type3 task light

The modern Type3 Anglepoise

Oskar

Retail

Published 21 June 2007

Mobile phone retailer Oskar has a good share of the Czech market, but struggles to attract higher paying customers

Design agency Enterprise IG develops new retail concept to articulate the brand’s strengths

Sales rise by up to ten per cent in redesigned stores, and the enhanced value of the company attracts a buy out by Vodafone

Oskar interior by Enterprise IG

Kingsdown

Agriculture

Published 21 May 2008

Kingsdown needed to generate new revenue streams, but its customers were comfortable with the familiar

Talking to existing buyers and prospective customers revealed a more modern approach would stand out in the mineral water market

Sales increased by 34% and new top-end clients started to place orders

The redesigned Kingsdown mineral water bottle

McCallums

Agriculture

Published 16 January 2008

How could a family-run fruit farm in Doncaster take its produce to a wider market?

Bank End Farm rebranded as McCallums to focus on its family heritage and build on growing consumer interest in the people behind the food we eat

The rebranded business has stepped up a level and is thinking more seriously about marketing and begining to selling more produce to a wider consumer base via the internet

McCallums now has a coherent brand across all its fresh produce

Nike Considered

Published 24 July 2009

Global sportswear behemoth Nike had attracted criticism in the ‘90s for its poor labour and environmental standards. It wanted to minimise the impact of its manufacturing, starting with one of its flagship products, the Pegasus atheletics shoe

Working alongside not-for-profit organisation, The Natural Step, Nike implements a new strategy where the environmental impact of all of its product were considered at the design stage

The new Pegasus shoe incorporates recycled material and uses fewer materials than earlier versions, with an impressive weight reduction of 13%

Considered Pegasus athletics shoe

Borderfields

Agriculture

Published 04 April 2008

Farmers producing a healthy cooking oil admitted they didn't know how to make it appeal to their target market

A new name, bottle, label and promotional material needed to be designed on a limited budget

Sales exceeded forecasts by 145% and the oil achieved listings in major multiples

Oleifera bottled rape seed oil

Aga

Industrial and manufacturing

Published 17 August 2007

Aga and Rayburn were widely recognised brands, but the company wasn’t exploiting them as well as it could

Aga joins the Designing Demand programme and works with designers to look in depth at its two brands

New ranges are launched and Aga sees profits rising by 14 per cent, exports up 38 per cent and cookware sales rise from £2million to around £7million in four years

Aga Four Two cooker