Design can be used not only to reduce the risk of products being stolen, it can also be a way of encouraging more people to use a product if they think it is secure. This case study shows how the design process has made bike stands more secure because it involved watching how people used bike stands, how criminals abused bike stands and how secure locking practices could be made easier.
80,000 bikes were stolen in London during 2005/06. 17% of cyclists have had a bike stolen and 24% of those who have, stopped cycling altogether.
The Bikeoff Research Initiative was set up in January 2004 by the Design Against Crime Research Centre at Central Saint Martins College of Art and Design to explore how the design of cycling related objects and environments could reduce the risk of theft and promote cycle usage.
Through practice based design research Bikeoff aimed to catalyse, and in some cases create, cycling products and services that consider users but also abusers (vandals and thieves) and mis-users.
Know your enemy: Abuser-centred design
First, the team talked to police specialists in bike crime to identify common bike theft perpetrator techniques, which are:
Lifting: If your bike is chained to a sign post, thieves can lift it and the chain up and over the top of the post.
Levering: Thieves can insert tools between the bike, lock and stand to lever the lock apart. Or they may use the bike itself as a lever by rotating it against the stand. If it breaks before the lock, what do they care? It’s not their bike.
Striking: If your lock rests on the ground thieves can strike against it with a hammer or chisel.
Cutting: Bolt cutters of hack saws can cut through bike chains or locks.
Unbolting: If you lock your bike by the wheel alone it can be unbolted from the rest of the frame.
Picking: Locks can be broken open
Facts as inspiration
They also reviewed the cycle parking at a theft ‘hot spot’ which just happened to be on their doorstep, outside Central Saint Martins Southampton Row buildings. They watched how 8,500 cyclists locked their bikes. They saw what was good and what was bad about the current facilities and found out that:
75% of users of the site rode bikes with a standard diamond frame
87% used only one lock
31% locked the front wheel
22% of cyclists locked the back wheel
19% locked the bike frame only
The design brief
While watching cyclists try to protect their bikes by locking them onto stands, and learning how bike thieves might break them away, a set of key design priorities emerged. They needed to:
- Reduce opportunities for insecure locking practice
- Support the bike from falling and the front wheel from falling to the side
- Increase security for one lock users
- Relocate long stay parking to off-street sites
The results
Next, designers worked with a manufacturer to produce a range of bike stand designs that were less prone to crime. With Broxap they came up with three new bike parking stands that are designed to be:
- Easy to use for a diverse range of bike types
- Easy to install
- Easy to maintain
- Competitively priced
The caMden stands that emerged promote more secure locking because they make it easier for cyclists to keep their bicycles upright and lock both wheels and the frame.
The stands have been tested on the street in Camden and the hundreds of cyclists that used them showed that all three designs made them lock their bikes more securely, thus reducing the risk of theft.
Adam Thorpe and Lorraine Gamman picked up the 2007 "Best Cycling Initiative" at the London Sustainable Transport Awards which recognised the Bikeoff team for “leading the world in bringing new thinking and international best practice to London's cycle parking - showing the importance of context in design, both to reduce crime/theft and to enhance the environment.”
The end results
The M stand design is made from galvanised steel tube 48mm thick and is designed for short stay parking. Its M design denies cyclists the opportunity to lock the top tube of their bike frame to the stand, the bike cannot be levers against the stand to break it away and the centre section of the M is high enough off the floor to ensure locks cannot fall onto the floor and be broken into by striking.
An offset version of the M stand encloses the front wheel of the bike to stop it from falling.
A butterfly shaped stand encloses the front wheel while the central section supports the bicycle frame and promotes safer locking practice
Research Centre
'In the bag' is a Design Against Crime resource aimed at designers to help them get smart quick about pick-pocketing, bag theft and loss of personal products.
The Arts and Humanities Research Council (AHRC) has examined the results of four AHRC grants awarded to the the Design Against Crime Research Centre, including two for the development of Bikeoff. It has produced a report on 'Fighting crime through more effective design.'