Case studies

Businesses who learned to think differently

InterfaceFLOR

Interface illustrationMeet the flooring firm that discovered biomimicry, cut waste and saved $372m

After reading Paul Hawken’s The Ecology of Commerce, InterfaceFLOR chairman Ray Anderson introduced a new culture of sustainability in the workplace.

Read this case study



JS Humidifiers

J S Humidifiers illustrationHow JS Humidifiers grew sales by over £1m just by rethinking its brand

Thanks to the influence of the Design Council's Designing Demand programme, JS Humidifiers has inspired its staff and boosted the bottom line.

Read this case study


T-Mobile

T-Mobile illustrationT-Mobile finds a new way to satisfy customers: redesigning their bills

Two years ago, customer satisfaction surveys ranked T-Mobile's phone bills worst in the industry and bill-related queries were clogging up the company’s helpline.

Read this case study

DCM online

DCM covers

 


DCM issue 5

Download the entire issue



Give us your feedback

Please tell us what you think about DCM and the Design Council