W Preiser and E Ostroff (eds), Universal Design Handbook , McGraw Hill, New York, 2000, ISBN 0071376054
A comprehensive reference book of great breadth, bringing together selected papers from two 'Design in the 21st Century' conferences on universal design (1998, 2000)
J Clarkson, R Coleman, S Keates and C Lebbon (eds), Inclusive Design: design for the whole population, Springer Verlag, 2003, ISBN 1852337001
Comprehensive, international and authoritative coverage of all aspects of inclusive design.
J Clarkson and S Keates, Countering Design Exclusion: an introduction to inclusive design, Springer Verlag, 2003, ISBN 1852336994
Explores the key concept of ‘design exclusion’, and describes methods for measuring and quantifying exclusion based on UK population data.
R. Coleman, Living Longer: the new context for design, Design Council, London, UK, 2001
A 56-page online booklet describing the context of inclusive design in a simple and straightforward way.
JL Mueller, and RL Mace, The Universal Design File: Designing for People of all Ages and Abilities, The Center for Universal Design, NC State University, 1998
An online guide for studying and evaluating universal design that introduces Seven Principles of Universal Design.
George A. Covington & Bruce Hannah, Access by Design, Wiley, ISBN 0471287261
Jointly written by a blind author and a designer, this book describes access issues with a useful number of checklists.
J Cassim (ed), Innovate: The Journal of the Small Business Programme of the Helen Hamlyn Centre, Helen Hamlyn Centre
A collection of case studies from a UK inclusive design competition organised jointly by the HHC and the Design Business Association. Published twice a year from 2001-2004, and superseded in 2005 by Challenge: Giving disabled people a voice in the design process both available online.
JJ. Pirkl, Transgenerational design: Products for an ageing population, Van Nostrand Reinhold, New York, 1994
An excellent book written by an industrial design educator, with many case studies and illustrations.
D Poulson, M Ashby, S Richardson (Eds), USERfit - A Practical Handbook on User-Centred Design for Assistive Technology , Brussels, Luxemburg: ECSC-EC-EAEC, 1996
A useful collection of user research methods for Assistive Technology many of which can be applied to inclusive design. Available as a pdf download on the European Commission website.
Applied Ergonomics, 24 (1), 1993
Seminal special issue of the Applied Ergonomics Journal about designing for our future selves, with an overview on ageing process, design strategies and evaluation methods.
In more depth
Want to read more about new British Standard on Inclusive Design Management? Download the BS7000-6
bibliography which provides a list of further reading and web resources