Clients and Design Buyers

The business of design

This section looks at who clients are and where they're found as well as giving information on design buyers in the UK

This information about clients comes from our 2005 survey The Business of Design.

Where are clients based?

41% of design consultancies and 48% of freelances find their clients either locally or in their region

The clients of design businesses are geographically distributed in a similar way to their competition.

Where design businesses find their clients they also find their competition.

Chart 26

Location of main clients by business type (%)
Business type Local Regional Within the UK Within the EU Other parts of the world
Freelances 32 16 39 2 12
Design consultancies 15 25 43 5 12

Are smaller businesses competing around the world?

16% of SME consultancies have overseas clients compared to 34% of large consultancies

As might be expected, large design consultancies employing 250 people or more have a larger proportion of international clients and competitors than the small and medium size consultancies with fewer than 250 employees.

In total, 17% of consultancies and 14% of freelances have overseas clients.

Chart 27a

Location of competitors of SMEs and larger consultancies(%)
Competitors of: UK (including local & regional) EU & global
Large consultancies 54 46
SME consultancies 89 11

Chart 27b

Location of clients of SMEs and larger consultancies (%)
Clients of: UK (including local & regional) EU & global
Large consultancies 66 34
SME consultancies 84 16

Who buys design?

The UK design industry services clients in every major industrial sector

Chart 28

Design businesses’ main clients by sector
Sector %
Retail, wholesale, transport & leisure 40
Business & financial services 37
Manufacturing 23
Public administration, health & education 22
Public utilities & construction   7

Do clients value design?

52% of design businesses believe their clients value design highly

Just over half (52%) of all design businesses believe design is highly valued by their clients and almost a further third (31%) think it is moderately valued. Substantially less (14%) think it is undervalued to some degree.Only 39% of businesses in Scotland feel design is highly valued; 28% think it is moderately or highly undervalued.


Find out more about design buyers in the UK

 

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