The pilot launch

Case study: Clean Your Hands

Using the slogan, ‘It’s OK to ask,’ the pilot campaign was launched in late 2003 in six NHS Trusts; in a further three, patient-only consultation was undertaken.

Cost effective solutions

Responsibility for campaign materials was devolved to those working at each of these ‘local points’, eliminating the risk that a delivery of materials destined for an entire hospital might languish in supplies.

'all hands to the pump' leaflet designed by LucidPatient literature was also produced to raise awareness of HCAI and to encourage patients to ask staff if they had cleaned their hands. Meanwhile, staff were issued with enamel badges, and stickers and aprons carrying the campaign logo ‘It’s OK to ask’. Ready Steady Go, a preparation and implementation guide for those responsible for leading the campaign in each Trust, was also produced.

‘The entire campaign was delivered at no financial cost to Trusts, and because we produced the materials centrally, the unit cost was very low - less than a penny per bed per day,’ says Teague.

Measuring effectiveness

During the pilot campaign, staff were surveyed twice and a patient survey and interviews were also undertaken. The individual responsible for local infection control in each Trust kept a campaign diary and activity log. Meanwhile, hand hygiene practices and the use of alcohol rubs were observed. The amount of handrub used was also monitored.

Among staff, around 90% said the posters made them think about their own hand cleaning; 40% said they were asked by patients if they had cleaned their hands, and most said they felt comfortable with this. Among patients, 71% believed it was right that they should be involved in supporting staff to improve hand hygiene.

Clean Your Hands campaign Poster - little breedersResearch also showed that if replicated nationally, the improvements in hand hygiene made by the campaign could save 450 lives and the NHS, £140 million a year.  It was calculated that even a single-figure percentage improvement in hand hygiene would make the implementation of a national campaign cost-effective.

Actual evidence of infection reduction, however, would depend on sustained improvement. So it was agreed that the campaign would be rolled out nationally in 172 Trusts across England and Wales.

The national clean your hands campaign began in October 2004 and will run until 2008, driven and managed by the NPSA and integrated into the national HCAI programmes of the Department of Health in England and the Welsh Assembly Government in Wales.

An independent research project, funded by the Patient Safety Research Programme of the Department of Health, will measure the ongoing impact and effectiveness of the campaign.

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The campaign communications materials comprised:

  • Three sets of posters - a themed series to be changed monthly to keep the message fresh
  • A series of ‘staff champion’ posters displaying photographs of members of staff selected to be role models
  • Patient posters promoting the message ‘It’s OK to ask’.
  • All of the materials were designed and produced centrally and campaign materials were delivered directly to the wards where they would be used.

Key fact

The World Health Organisation has designated combating HCAI a global priority and has asked the NPSA to work with it to produce international guidelines on hand hygiene