Designing new products

Case study: Harrison Fisher

Having created a design strategy and new branding, it was important to tackle the redesign of Harrison Fisher’s products.

‘We thought design was important but we did not have a relationship with a good designer, so we were a bit homemade,’ says Harrison Fisher Managing Director Alastair Fisher

What the company needed was some up-and-coming talent on board. Design mentor Jonathan Ball explains: ‘We wanted a signature designer - someone like Phillipe Starck - but didn't want the signature to overwhelm the brand.

'We were looking for a designer who was thoughtful and capable and whose work would reflect Harrison Fisher's values.’ Following a paid competitive selection process the company commissioned designer Sam Hecht, who works for, among others, Muji.

Designer Profile: Sam Hecht, Industrial Facility

Sam Hecht, Industrial FacilityBorn

London 1969
Graduated 
Royal College of Art 1993
Experience
IDEO 1994-2002
Awards
RIBA emerging architecture award - 2002
Business
Co-founded Industrial Facility with Kim Colin
Event
Sam Hecht will be "In conversation" at the Design Museum on 15 September. Find out more

Hecht's proposal was a natural continuation of the Harrison Fisher style, reflecting the company's heritage while still remaining contemporary.‘The reason we chose Sam was because he had thought more deeply about the project than the other designers. That’s why his proposal was closer to what we wanted – despite the fact that we didn’t really know what we wanted!’ says Fisher. 

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The product development process described.
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The Pelican can opener designed by AMEThe new range and brand have also helped the company move towards becoming an independent consumer brand name with its own sophisticated, design-led products, rather than being predominantly an 'own-brand' supplier. ‘Ultimately,’  Fisher says, ‘I want to be in a position where if the retailers don't want us to do private label it's not a crisis.’

The company has also recently worked with Sheffield-based industrial design consultancy AME, to produce a stylish, easy to use can opener called Pelican.

Design agency profile: ame design

AME Design SheffieldSheffield based ame design is currently one of the largest product development companies in the UK outside London. Its 12 person strong design team works on projects across an increasing range of disciplines including industrial design, product design, graphics and web design

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Note:

Another success story from the Design Council's

Designing Demand Programme

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The product project

Sam Hecht from design firm Industrial Facility was commissioned to develop the third generation of the Chantry knife sharpener which had been manufactured by Harrison Fisher since 1929. 

Different versions of the new Chantry knife sharpenerHecht's design focused on making it easier for people to use and on using a more modern material than metal. Corian, a material best-known when used on kitchen work surfaces, was chosen because of its strength, coolness and texture.

The new Chantry knife sharpenerThe Chantry knife sharpener was launched at Spring Fair in 2004 and at the Ambiente Fair in Frankfurt, where it received a design award. The relationship with Sam Hecht helped Harrison Fisher to compete on quality with its German rivals. Hecht’s international reputation also meant the designs received positive press attention internationally.

 

Find out more about

  • New product development in our expert article by Dick Powell