Design and Big Society

In a major seminar series, hosted by the Institute for Government, the Design Council and NESTA, public service leaders will debate the challenges and opportunities of implementing Big Society public services.

Nat Wei, Government adviser, member of the House of Lords and former McKinsey consultant, has been tasked with delivering Prime Minister David Cameron's Big Society vision and in the first seminar of the series he introduced an audience of public service leaders, policy makers, academics and leading thinkers in their field to the three Big Society priorities: 

  1. To get people more involved in their communities and promote mass social action
  2. To ensure people are able to contribute more effectively through a stronger social sector
  3. To ensure people are better able to shape governmental policy and delivery

Participants in the discussions talked about government's role in Big Society and how they could support it to:

  • develop policies that achieve the three Big Society priorities
  • build citizen capability
  • continue to tackle issues beyond the remit of the Big Society
  • protect the most vulnerable members of society 

Design Council projects and the Big Society vision

The Design Council is currently helping to deliver projects that show the Big Society ideals in action including:

Public Services by Design workshopPublic Services by Design is inspiring and enabling public service transformation through design thinking and techniques. With clients such as the North East Improvement and Efficiency Partnership, HMRC, Lewisham Housing Options Centre and others Public Services by Design is helping them transform their services in cost-effective ways by working with designers to better meet the needs of their clients.  

Dott Cornwall logoDott Cornwall is bringing together local communities in Cornwall and partnering them with world-class designers to work on projects that improve how we live, work and play. Programme Director Dr Andrea Siodmok says: 'What we're trying to do in Cornwall is to tap into existing creative talents and shake it up by bringing in different thinking from around the world.' 

Read more about Dott Cornwall and the Big Society on the Dott Cornwall website

Design Council council member Jeremy Myerson says that design methods are an important way to deliver the Big Society vision: 'Designers have been great at scaling designs up to a national level. But now how do we now teach people to scale down to a local level and give people the tools to create their own improved communities?' 

Water Design Challenge logoFor the Water Design Challenge, run in conjunction with Southern Water, we briefed Key Stage 3 students in schools in the South East to design a service, product or campaign that improves the way their schools use water. We partnered them with professional designers, who'd volunteered their time and expertise, to facilitate an innovative solution to water conservation. With the money the schools won for pitching their ideas they are going to invest in implementing their designs or in working with designers again to develop new ways to make their behaviour more sustainable. 

Design Council methods show that designers are skilled at protecting vulnerable members of society and designing solutions for them says our Chief Design Officer Mat Hunter: 'In the bad old days we started with designer centred design, and then we were enlightened and we moved to user-centred design. And then we got even more sophisticated and we started to design with, not just for. And now we're thinking about co-production. It's not even enough to design things together. We now must produce them and run them in this collaborative way.'

Tell us what you think

Join the discussions on LinkedIn and have your say on how design and innovation projects can help deliver public service transformation as part of the Big Society vision.


Read on to find out more about what's happened at each of the Institute for Government's Big Society seminar series, a platform for public service leaders to discuss the implications of the Big Society for public services. 

You can also keep the discussion going by having your say on the topics raised in each seminar.

Nat Wei

Public Services: Revolution or evolution?

What does the Big Society agenda mean for public services? And how can design thinking and techniques help deliver the Big Society vision?

Image coming soon

Criminal Justice

If people can be engaged in their community setting, share responsibility, and design services which address their needs are they less likely to turn to crime in the long-term?

Adam Sharples, Director General for Employment, Department for Work and Pensions

Welfare

Can civil society take on a significant role in supporting individuals looking for work? How important are peer-to-peer relationships and social networks in job seeking?

Dame Jo Williams, Chair, Care Quality Commission

Health and Social Care

Evidence suggests proactively managing long-term conditions in the community have significant benefits, for both the patient and hospital resources. How can this be realised?

Christine Gilbert, Her Majesty's Chief Inspector of Education, Children’s Services and Skills

Education

Should individual schools be encouraged to lead in designing a more effective education system? And could this system better engage with - and be more accountable to - students and parents?

Lord Bichard, Chairman, Design Council and Barry Quirk, Chief Executive, Lewisham Borough Council

Local government

Is public money needed for communities to flourish? Can most people, most of the time, solve their own problems - or solve them as a group – without the support of local government?

Share your views

The Institute for Government and the BBC Radio 4's Today Programme are looking for real world examples of better public service at less cost. Sir Michael Bichard, Design Council Chairman and Director of the Institute for Government says: 'Do we take money out of public services, which are in many respects flawed already, and leave those services with less money? Or do we look at more radical ways of delivering our services? Our services do have a number of flaws. They are often delivered in isolation. People don’t work well across departmental and organisational boundaries. They don’t work together to purchase goods and services and so are wasting money. There are many ways in which we could provide better services at less cost. There are organisations around the country who are doing this already. We need to get their best practice more widely known.

 

More details about how to submit examples can be found on The Insititute for Government website

Public Services by Design

 

10 match-funded places available to ambitious public sector organisations.

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