UK companies are generally satisfied with the design work they have commissioned in the past twelve months.
The details
How satisfied are UK companies with their design services?
The vast majority of UK companies are either very (62%) or quite (33%) satisfied with the design services they have commissioned in the past twelve months.
The fast growing companies were the most pleased with their design work, with 99% either quite or very satisfied. Companies whose turnover has decreased in the past year reported the highest levels of dissatisfaction (20%).
How well is the value of design communicated by designers?
76% of UK companies believe that designers they have worked with communicated the value of design quite or very well.
Awareness of Research and Development Tax Credits
Our survey suggests that R&D tax credits are not widely known about, and even among those companies that are aware of them, only 20% use the credits for design projects.
Do UK companies know about R&D tax credits for SMEs?
Only 23% of UK companies know about the availability of research and development tax credits for SMEs.
Do UK companies use R&D tax credits for design?
Only 20% of the companies that did know about the R&D tax credits used them for design work or services.
This figure rises to 34% within the finance and business sector, but drops to zero within the wholesale and hospitality industries.