For over a decade we have helped business to open up new markets, improve and diversify, and communicate value with conviction. The result for every business that has taken part in our programme is a clear boost in sales, profits and exports.
We have helped the public sector engage more effectively with service users, improved outcomes, enhanced customer satisfaction, and reduced past inefficiencies by transforming the product and service development process.
Better business
For every £1 invested, you can expect returns like these:
- £4.12 Net operating profit - With design at the heart of your vision and strategy, you can combine stronger turnover with greater efficiency.
- £20+ Net turnover - Combining design tools with new customer insight means increased sales.
- £5.27 Net exports - A fresh perspective and innovative approach can open new markets.
Better public services
For every £1 invested, you can expect returns like these:
- £26+ Social return on investment If you’re a public sector organisation, you can make dramatic savings while adding value to services.
What our clients say
£15m to £32m
"Our turnover has increased significantly over the last four years, from £15m to £32m, and our product range has grown. Percentage of sales from products launched within the previous three years is ahead of the 25% target."
Gordon Macrae, Special Projects Manager, Gripple
Bucking the trend
“The biggest affirmation of the design project is our order book. We are currently bucking the trend in a depressed construction industry. We have also just won our first £1m+ contract for some years: I don’t believe this is a coincidence.”
Martin Sewell, Managing Director, The Martin Sewell Building Company
Smart spending
“In times of austerity you need to be smarter than ever when it comes to spending. The tools and techniques we have learned will be critical for the development of our services over the next decade and beyond.”
Orlando Arnold, Deputy Director Business Development, The Children’s Society
Tangible results
“There’s a lot more solidity to design than I gave it credit for. Even for a metal-bashing manufacturer like us, getting the brand design right has generated definite and tangible results.”
Mark McGrail, Managing Director, Armac Martin
4x growth
“The programme has affected us all hugely. It has made us think outside the box and consider what we really could achieve. We are probably achieving four times the growth we were initially looking at.”
Simon Robinson, Partner, Dalesbred
View our business or public services brochures to find out more about the programme.