Browse through our case studies section to find out more about how public sector managers are working with designers to:
Here we've compiled a selection of the best case studies of design projects for the public sector.
The Housing Services team at Barking & Dagenham Council are part-way through the Design Council’s Public Services by Design mentoring programme. We caught up with Group Manager Sue Devitt to find out why the organisation got involved and how they’ve found the programme so far.
Government has been told it’s economically rational to spend £62,000 to get a longterm unemployed person on Incapacity Benefit back in to work. Using service design methods has helped Sunderland City Council cut that figure to just £5,000.
HMRC is working with designers through the Design Council’s Public Services by Design support programme, to see how design thinking and techniques can help it the streamline the process of incorporating a company.
The North East Improvement and Efficiency Partnership's What Supports Independent Living is working with designers through the Design Council’s Public Services by Design support programme, to see how design thinking and techniques can help it the transform social care services in the North East.
In 2000 National Savings rebranded as NS&I. But its web site and sales online were limited. In 2005, it relaunched the site using clear, simple and accessible design and within two months, NS&I’s online sales were up from £3m to £47m.
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