Rachel Jackson, Head of Design at Thomson Reuters shares how her design team was able to inspire change within the huge multi-national news and media organisation.

At our Leading Business by Design summit Rachel told the story of how her team began secretly redesigning Eikon, Thomson Reuters’ financial market analytics and trading software.

Overhauling the user experience put the design team on the map allowing them to establish a design lab within the firm, fundamentally changing the way the company develops products.

User-testing Eikon at the Thomson Reuters design lab

Driving the new design thinking that is being applied across the business are four core principles which Rachel expands on in her talk:

  1. Persistence
  2. Thoughtfulness
  3. Courage
  4. Thinking big

You can read more case studies of how businesses are using design to give themselves a competitive edge in our Leading Business by Design report.

Sign up to our newsletter

Receive news and event updates from Design Council.

Sign up

News & opinion

KiwiCo: Inspiring the next generation of designers To find out who is out there developing educational solutions to design, we spoke to KiwiCo whose mission is to support kids’ creativity and encourage them to be makers and innovators. We spoke to KiwiCo, whose mission is to support kids’ creativity and encourage them to be makers and innovators.

Feature — 31/01/2019

Can the North lead the Fourth Industrial Revolution? The North can lead the fourth industrial revolution as it did the first. To achieve this however, we need to invest in design and, importantly, design skills. To achieve this however, we need to invest in design and, importantly, design skills.

Feature — 31/01/2019

The importance of design education Sarah Weir, Design Council CEO and Steven Kyffin, Pro Vice-Chancellor of Northumbria University talk about design education at the launch of the Design Economy 2018 at the Great Exhibition of the North. Sarah Weir, Design Council CEO and Steven Kyffin, Pro Vice-Chancellor, Northumbria University talk about the importance of design education.

Feature — 31/01/2019

Watch: The Design Economy 2018 – Education Malcolm Garret, Creative Director of Images & Co, talks about the importance of design education at the launch of the Design Economy 2018 at the Great Exhibition of the North. Malcolm Garret, Creative Director of Images & Co, talks about the importance of design education at the launch of the Design Economy 2018.

Feature — 31/01/2019

Starling Bank – How design benefits business Starling Bank is a digital, mobile only bank based in the UK with a team of technologists, artists, money experts, designers and marketers. They are a brilliant example of how design is being used in new and innovative ways in order to grow the business and add value to the company. Starling Bank is a digital, mobile only bank based in the UK with a team of technologists, artists, money experts, designers and marketers.

Feature — 30/01/2019

Uniti cars: From Sweden to Silverstone, the electric car revolution Swedish automotive start-up Uniti’s first eco-friendly city car will be built at a facility in Silverstone Park, home of the British Formula 1 Grand Prix. Swedish automotive start-up Uniti’s first eco-friendly city car will be built at a facility in Silverstone Park, home of British Formula 1.

Feature — 11/12/2018

Resources