A&E Design Challenge publication

Report
01/11/2011

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Inside you will find

  • A comprehensive overview of the Reducing violence & aggression in A&E: Through a better experience Design Challenge
  • Ethnographic research insights, including perpetrator profiles and triggers of violence and aggression
  • The three design solutions
  • Ten key lessons for those seeking to improve staff safety in A&E

This will interest

  • NHS managers, directors, chief executives and senior clinicians, nurses and A&E matrons
  • Designers and architects seeking to improve hospital environments

Recognising the significant human and financial costs of violence and aggression towards A&E staff, the Department of Health partnered with the Design Council to explore how design could be used to alleviate tensions in A&E departments.

The Reducing violence and aggression in A&E: Through a better experience Design Challenge sought to improve both the patient and staff experience, thereby helping to reduce triggers of violence and aggression.

Resources

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Dementia Dog Dementia Dog is a service that provides assistance dogs to people with dementia. Dementia Dog is a service that provides assistance dogs to people with dementia.

Case study — 26/04/2012

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News & opinion

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TickleFLEX creator Peter Bailey
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Watch: Transform Ageing – Inside the Sewing Rooms Laura Scott is travelling to the South West to recruit 60 new Silver Sewers, who are aged over 50, to sew three banners representing the towns of Brixham, Paignton and Torquay. Laura Scott is travelling to recruit new Silver Sewers, aged over 50, to sew three banners representing towns of the South West.

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