Impact report: chapter 3

Report
15/07/2020

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In recent years there has been an awakening in the public sector to the value of design, as the sector is required to deliver complex services with fewer resources. Design Council has been playing a major role in helping local authorities across the UK to use design to reshape key services and develop new products.

In the last year alone, we helped 1,000 people across 42 local authorities to understand, learn and apply design skills to their challenges. This third chapter in our Making life better by design series shows Design Council's notable success in this area. We focus on initiatives such as our popular public sector innovation programme, in which 93% of participants last year went on to share their design skillsets and mindsets with colleagues.

In this chapter, you will find information on:

Case Study: Improving the A&E experience

Violence in our A&Es costs the NHS at least £69m a year in staff absences alone, with as many as 59,000 physical assaults on staff a year. A normal response would have been to install glass screens and security guards at reception. But by taking a different design-led approach in three hospitals, new measures were put in place which cut reported threatening body language and aggressive behaviour by 50%, and improved patient experience. Find out more here

News & opinion

How 'isolation art' brought people closer to the places they love We have travelled over 173,000 miles, 134 days, 100 requests, over 20 countries (including the God’s own county of Yorkshire) and 72 cities. We’ve gone to 15 places of worship, 10 museums or galleries and 5 performance venues, We have travelled over 173,000 miles, 134 days, 100 requests, over 20 countries (including the God’s own county of Yorkshire) and 72 cities.

News — 12/08/2020

Design in the Public Sector Programme 2020 - APPLICATIONS OPEN Local councils in England will be considering innovative new ways to address the climate crisis, thanks to the latest Design in the Public Sector programme – run by Design Council and the Local Government Association – which opens to applicants today Local councils in England will be considering innovative new ways to address the climate crisis...

News — 10/08/2020

Design Council responds to proposed planning reforms ​The government has today announced a shake-up of a planning system to streamline processes, cut red tape and harness technology to deliver homes faster. Key elements of the reforms, outlined in the policy paper Planning For The Future will see... ​The government has today announced a shake-up of a planning system to streamline processes, cut red tape and harness technology to...

News — 06/08/2020

What public engagement teaches us about housing design People want different things from their homes at different stages of their lives but some things are universal, writes our Chief Executive, Sarah Weir. People want different things from their homes at different stages of their lives but some things are universal, writes our Chief Executive,

News — 03/08/2020

Journal 11 on sustainable towns and cities Welcome to Design Council’s journal. Today’s entry is on the physical and spatial characteristics of sustainable towns and cities and the transformation of Rainbow Park. Today’s entry is on the physical and spatial characteristics of sustainable towns and cities and the transformation of Rainbow Park.

News — 27/07/2020

International station design competition now open Design Council welcomes the launch of Network Rail’s and the RIBA’s international station design competition Design Council welcomes the launch of Network Rail’s and the RIBA’s international station design competition

News — 16/07/2020

Resources