Impact report: chapter 3

Report
15/07/2020

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In recent years there has been an awakening in the public sector to the value of design, as the sector is required to deliver complex services with fewer resources. Design Council has been playing a major role in helping local authorities across the UK to use design to reshape key services and develop new products.

In the last year alone, we helped 1,000 people across 42 local authorities to understand, learn and apply design skills to their challenges. This third chapter in our Making life better by design series shows Design Council's notable success in this area. We focus on initiatives such as our popular public sector innovation programme, in which 93% of participants last year went on to share their design skillsets and mindsets with colleagues.

In this chapter, you will find information on:

Case Study: Improving the A&E experience

Violence in our A&Es costs the NHS at least £69m a year in staff absences alone, with as many as 59,000 physical assaults on staff a year. A normal response would have been to install glass screens and security guards at reception. But by taking a different design-led approach in three hospitals, new measures were put in place which cut reported threatening body language and aggressive behaviour by 50%, and improved patient experience. Find out more here

News & opinion

Designing for net zero is not ambitious enough warns Design Council Design Council launches new framework enabling designers to respond more effectively to climate crisis and other systemic challenges. Design Council launches new framework enabling designers to respond more effectively to climate crisis and other systemic challenges.

News — 22/04/2021

Design Council announces new network of design experts Multi-disciplinary, diverse community of practice set to address major social, environmental and economic challenges. Multi-disciplinary, diverse community of practice set to address major social, environmental and economic challenges.

News — 19/04/2021

Coming soon! Design Economy 2021. This summer we’ll be launching Design Economy 2021, the third in our ground-breaking research series on the value of design in the UK. This summer we’ll be launching Design Economy 2021, the third in our ground-breaking research series on the value of design in the UK.

News — 12/04/2021

Prince Philip, a true champion of design Our thoughts are with Her Majesty the Queen and her family as we all mourn the passing of His Royal Highness Prince Philip, the Duke of Edinburgh. Our thoughts are with Her Majesty the Queen and her family as we all mourn the passing of His Royal Highness Prince Philip...

News — 09/04/2021

Initiative launched to find new ways to overcome inequalities in physical activity People with great ideas to tackle inequalities in physical activity are being invited to apply to Ideas to Action – a new programme delivered by Design Council, supported by Sport England and funded by the National Lottery. People with great ideas to tackle inequalities in physical activity are being invited to apply to Ideas to Action – a new programme!

News — 31/03/2021

Pioneering research set to provide most comprehensive picture to date on state of design in UK A project to develop new evaluation and research methods to capture the vast contribution design is making to the UK has been launched by Design Council. The research – which will be carried out on behalf of Design Council by the University of Arts London’s (UAL’s) Social Design Institute and BOP... A project to develop new evaluation and research methods to capture the vast contribution design is making to the UK has been launched by...

News — 01/03/2021

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