Impact report: chapter 3

Report
15/07/2020

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In recent years there has been an awakening in the public sector to the value of design, as the sector is required to deliver complex services with fewer resources. Design Council has been playing a major role in helping local authorities across the UK to use design to reshape key services and develop new products.

In the last year alone, we helped 1,000 people across 42 local authorities to understand, learn and apply design skills to their challenges. This third chapter in our Making life better by design series shows Design Council's notable success in this area. We focus on initiatives such as our popular public sector innovation programme, in which 93% of participants last year went on to share their design skillsets and mindsets with colleagues.

In this chapter, you will find information on:

Case Study: Improving the A&E experience

Violence in our A&Es costs the NHS at least £69m a year in staff absences alone, with as many as 59,000 physical assaults on staff a year. A normal response would have been to install glass screens and security guards at reception. But by taking a different design-led approach in three hospitals, new measures were put in place which cut reported threatening body language and aggressive behaviour by 50%, and improved patient experience. Find out more here

News & opinion

Health Begins at Home Health, happiness, and our ability to thrive: this all begins at home. Access to satisfactory housing is seen as a basic human right, but too much of the housing that we live in and that we design and build doesn’t hit the mark. At Design Council we think that we can do more to get this right, for... Health, happiness, and our ability to thrive: this all begins at home. Access to satisfactory housing is seen as a basic human right, but to

Feature — 21/10/2020

Design Council responds to Chancellor’s Winter Economy Plan Chancellor Riski Sunak announced the next steps of the UK’s economic recovery from the coronavirus pandemic. In response Design Council’s Chief Executive, Sarah Weir OBE, said... Chancellor Riski Sunak announced the next steps of the UK’s economic recovery from the coronavirus pandemic.

News — 25/09/2020

Sarah Weir OBE to step down as Design Council Chief Executive Sarah Weir OBE has announced that she will be stepping down as Chief Executive of Design Council after three and a half years at its helm, bringing to a close an illustrious career spanning 45 years. Her decision follows her diagnosis of a rare lung disease. Sarah Weir OBE has announced that she will be stepping down as Chief Executive of Design Council after three and a half years...

News — 17/09/2020

ReDesign Business: bringing the design industry and business together Launching at London Design Festival 2020, ReDesign Business is a pioneering digital programme exploring what design and business can learn from each other. Launching at London Design Festival 2020, ReDesign Business is a pioneering digital programme exploring what design and business can...

Feature — 03/09/2020

Resources