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Designing better beginnings for families

How Staffordshire County Council developed community-based solutions to support vulnerable families. How Staffordshire County Council developed community-based solutions to support vulnerable families.

Case study — 13/01/2017

Knee High: KidsConnect

Find out how Knee High winners' KidsConnect is helping families access the best free services in their area. Find out how Knee High winners' KidsConnect is helping families access the best free services in their area.

Case study — 26/04/2016

Chelmsford City Council

Chelmsford City Council sought out design coaching to solve the problem of school parking in their area. Chelmsford City Council sought out design coaching to solve the problem of school parking in their area.

Case study — 05/04/2016

The University of Liverpool

The University of Liverpool used design coaching to help them achieve recognition, forge partnerships and gain funding. The University of Liverpool used design coaching to help them achieve recognition, forge partnerships and gain funding.

Case study — 04/03/2016

University of East Anglia

How design coaching helped the UEA test the market viability of a device to improve mobility in people who have had a stroke. How design coaching helped the UEA test the market viability of a device to improve mobility in people who have had a stroke.

Case study — 01/03/2016

Stockport Metropolitan Borough Council

Stockport Borough Council applied to be part of Design Council’s Design in the Public Sector programme to see if a design-led approach could help them find a better solution to the issue of domestic abuse. Improving services to tackle domestic abuse

Case study — 06/01/2016

Design in the Public Sector: programme evaluation

An evaluation of our design support programme for service transformation in local authorities An evaluation of our design support programme for service transformation in local authorities

Report — 05/11/2015

Camden Council

Camden Council expanded its highly subscribed registration services with Design Council's help. Scaling up registration services for nationality, marriage and civil partnership applications.

Case study — 30/10/2015

Warwickshire County Council

Helping Warwickshire County Council embed digital service design skills. Helping Warwickshire County Council embed digital service design skills.

Case study — 10/02/2015

Lewisham Council

Service design delivers £368,000 efficiency savings for Lewisham’s Housing Options Service. Service design delivers £368,000 efficiency savings for Lewisham’s Housing Options Service.

Case study — 16/01/2014

Improving patient experience in A&E

This guide looks specifically at eight patient-centred areas of A&E and suggests design improvements drawn from the Reducing violence and aggression in A&E: Through a better experience programme. This guide looks at eight patient-centred areas of A&E and suggests design improvements drawn from the A&E Design Challenge

Guide — 10/11/2011

A&E Design Challenge publication

Download the Design Council and the Department of Health's report on improving patient and staff experience in A&E: Reducing Violence and Aggression In A&E: Through A Better Experience. Download the Design Council and the Department of Health's report on improving patient and staff experience in A&E.

Report — 01/11/2011

RED Paper 01: Health

This paper sets out a new vision for healthcare in which users take a key role in shaping the services they receive. This paper sets out a new vision for healthcare in which users take a key role in shaping the services they receive.

Report — 01/11/2004